Privacy Policy | RepairLoop Dehradun

 RepairLoop ("we," "us," "our") operates this website to provide information about our fridge, and washing machine repair services in Dehradun. This Privacy Policy explains what information we collect, why we collect it, and the choices you have regarding your information.

Information We Collect

We collect different types of information depending on how you interact with us.

When You Call or Book a Service

We collect your:

  • Name
  • Phone number
  • Service address

This information is used to schedule and carry out the repair service you request.

When You Browse This Website

We may automatically collect standard technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit

This information is collected through cookies and similar technologies.

Contact Forms

If a contact form is available on this website, we collect the information you choose to provide, such as:

  • Name
  • Phone number
  • Message

We do not knowingly collect personal information from children, and this website is not intended for children.

How We Use Your Information

We use the information we collect only for the following purposes:

  • To schedule and provide AC, fridge, and washing machine repair services.
  • To contact you regarding your service request or completed repair.
  • To respond to questions or enquiries submitted through this website.
  • To understand how visitors use our website so we can improve its performance and user experience.
  • To display relevant advertisements and measure advertising performance where advertising cookies are enabled.

We do not sell your personal information or use it for purposes other than those described in this Privacy Policy.

Cookies and Advertising

This website may use Google Ads and related advertising technologies.

If advertising features are enabled:

  • Third-party vendors, including Google, may display our advertisements on websites across the internet.
  • These vendors may use cookies or device identifiers to display ads based on your previous visits to this website.

You can manage or opt out of personalised advertising through Google Ads Settings or by visiting the Digital Advertising Alliance's opt-out page at aboutads.info.

How We Share Information

We share information only when necessary.

This may include:

  • Service providers that help us operate this website or manage advertising, such as Google.
  • Government authorities or legal agencies where disclosure is required by law.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Retention

We keep your information only for as long as necessary to provide our services and maintain service records.

In most cases, information is retained for the duration of our business relationship and for a reasonable period afterward to support warranty claims, legal obligations, or dispute resolution.

Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information when it is no longer required for the purpose it was collected.
  • Withdraw your consent for processing where consent is the legal basis.
  • Raise a grievance regarding the handling of your personal information.

To exercise any of these rights, please contact us using the details below.

Grievance Officer / Contact Us

Sachin Kumar
RepairLoop - Fridge Repair & Washing Machine Repair Service

50, Inder Rd, Sanjai Colony, Dalanwala, Dehradun, Uttarakhand 248001

Phone: +91 82732 70738

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The "Last Updated" date at the top of this page will always indicate the latest version of this Privacy Policy.

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